Multi Location Phone and Network Telecommunications Services
Does your business have multiple locations with any of the following needs in order to maximize your potential and best serve customers?
- Telephone connections which are transparent regardless of location, (i.e. customers can call any phone at any location without hanging up and dialing again.) Employees can call directly from one extension to another – regardless of location.
- Email which is company wide and on a single platform.
- Shared computer systems with LAN and WAN connectivity.
- Enterprise wide Internet Access
- Audio Conferencing Internal and External and Video Conferencing Internal
Beware these common mistakes of multi-location telecommunications design
The biggest challenge for multi-location businesses is how to design a consolidated communications system meeting these needs without increasing network expense. Lack of functionality means lost money in employee inefficiency, substandard customer care, and high cost to administer the network.
You can spend large amounts of time calling individual network carriers, wading through automated attendants and struggling to find someone knowledgeable about multi-location telecommunications design. Even then, you are limited to the products of that specific carrier.
An Easier Alternative for Multi-Location Telecom Design
Save time by calling the networking experts at the OBJ Group. Let us work with you to design a communications network tailored to your specific needs. Your business receives:
- informed recommendations on specific network solutions to address your needs.
- OBJ shops the carriers for you and presents the best pricing, based on the needs of your business and the services available at your locations.
- The Project Management team is with you every step of the way to ensure each connection is brought into service as designed.
The result is a network providing maximum efficiency for both customers and employees with minimum network expense.
Multi-Location Solution
An example of a multi-location solution we recently designed for a regional firm using frame relay, ATM, and PRI, that was experiencing high network costs with associated costs for the complex administration of their system:
Click the diagram to view larger
What does this network do for this business?
- Full connectivity between all business locations using the most cost effective network available. In the metropolitan area Metro Optical Ethernet is the best choice for high bandwidth and price. For remote locations MPLS provides flexibility of bandwidth to scale up and down as needs require, and a fully meshed network.
- Entire network has QoS for prioritized routing of voice, video and data hierarchy.
- High bandwidth availability to the entire business of Internet services via Ethernet LAN access optical link keeping all operations working at top speed.
- Internet backup/redundancy via n X T1 link to remove location, which due to the fully meshed design, can effectively provide service should the Ethernet link fail.
- Integrated telecom trunking via SIP trunks (again at two locations for backup and redundancy). SIP trunking allows multiple “main numbers” for remote locations to be routed throughout the business and takes advantage of their IP enable PBX systems.
- Internal transport capabilities for video conferencing making meetings easy and always accessible.
- External Audio Conferencing for up to 100 conference participants either operator assisted or reservation list, maximizing employee efficiency and providing an effective tool for communicating with outside suppliers and customers.
This network:
- makes your business operate more efficiently
- makes your customers’ interaction with your business seamless regardless of location
- provides a platform to flex with your business as the needs change
Call us today and let us design a network that meets the needs of your business.